Effective Date: 8-21-25

Public Safety Direct ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and products (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Name
   
• Email address
   
• Phone number
   
• Physical address
   
• Government-issued ID (if required for verification)
   
• Employment or agency information (for public safety clients)
   

• IP address
   
• Browser type
   
• Operating system
   
• Device information
   
• Log data (date/time of access, pages viewed, etc.)
   

If enabled, we may collect location data for operational or safety-related services.

We may collect information on how users interact with our Services, including session duration, features used, and error logs.

We use collected information to:

• Provide, operate, and improve our Services
   
• Authenticate and verify user identity
   
• Respond to inquiries and customer service requests
   
• Communicate with you about updates, new features, or service notices
   
• Comply with legal obligations
   
• Support public safety and emergency response operations (if applicable)
   

We may share your information with:

• Authorized public safety agencies (only when necessary for public safety operations)
   
• Vendors and service providers who support our business operations under strict confidentiality
   
• Law enforcement or government entities, when required by law or to protect rights and safety
   
• In a merger or acquisition, your data may be transferred to the new entity
   

We do not sell your personal data.

We implement administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
   
• Object to or restrict certain data processing
   
• Opt out of marketing communications
   
• File a complaint with a data protection authority
   

To exercise these rights, contact us at Sales@publicsafetydirect.com.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy and updating the "Effective Date" above.

If you have any questions about this Privacy Policy, please contact us:

Public Safety Direct
4614 137th St.

Crestwood, IL 60418

Email: Sales@publicsafetydirect.com
Phone: 708-389-1896